Refund Policy
At Career Catalysts, we’re dedicated to providing a valuable and enriching experience for all our users. Our refund policy is designed to be fair and transparent, outlining the terms and conditions under which refunds may be considered.
Refund Eligibility: Refunds are generally not provided unless specific conditions are met, as described below.
Cancellation within the Cooling-off Period: If you cancel your enrollment within the cooling-off period, which is typically within [X] days from the program’s start, you may be eligible for a refund. The cooling-off period allows you to assess the program and decide if it aligns with your goals.
Program Not Delivered: If we cannot deliver the program you enrolled in for any reason, a full refund will be issued to you.
Service Dissatisfaction: If you can demonstrate that the program did not meet the promised quality standards or did not deliver as expected, we will review your case for a potential refund.
Refund Process: To initiate a refund request, please contact our support team within the specified timeframe. We’ll assess your request and respond promptly.
No Refunds for Completed Programs: No refunds will be issued once a program is completed.
Refund Discretion: All refund decisions will be made at the sole discretion of Career Catalysts based on the specific circumstances and adherence to the outlined policy.
Refund Method: If a refund is approved, it will be processed using the original payment method, unless otherwise agreed upon.
